Terms and Conditions

Last Updated: October 19, 2026

1. About These Terms

These Terms and Conditions govern purchases made through averosbt.com and the use of the website's related shopping and customer support services.

The website is operated under the AVEROSBT™ brand by Zhengzhou Moshao Network Technology Co., Ltd.

By submitting an order, you acknowledge that you have reviewed these Terms together with the applicable Shipping Policy, Return and Refund Policy, Privacy Policy, and other relevant website information.

2. Business Identification

• Brand / Trademark: AVEROSBT™

• Primary Website: averosbt.com

• Owner: Li Shuaibiao

• Legal Company Name: Zhengzhou Moshao Network Technology Co., Ltd.

• Business Address: Unit 110, Floors 1–2, Entrance 2, Building 2, located north of Zhuzhuangli and west of Zhuzhuang Street, Zhongyuan District, Zhengzhou City, Henan Province

• Customer Support Email: service@averosbt.com

• Customer Service Phone: +86 13556882743

AVEROSBT™ is owned and operated by Zhengzhou Moshao Network Technology Co., Ltd. The company operates the website and handles customer support relating to purchases made through the store.

3. Eligibility to Purchase

By placing an order, you confirm that you have the legal capacity to enter into the transaction and are authorized to use the payment method selected.

You agree to provide correct contact details, billing information, and delivery information. If the information provided is incomplete or inaccurate, fulfillment may be delayed or the order may require further verification.

4. Product Information and Availability

We make reasonable efforts to provide clear product descriptions, images, prices, specifications, and available options.

Colors and visual details may appear differently depending on lighting, photography, display settings, and device characteristics. Customers should refer to the written specifications and relevant product details before placing an order.

Products are offered subject to availability. We may update product information, change available options, or remove items from sale when reasonably necessary.

If a product becomes unavailable after an order is submitted, we may contact you to discuss an appropriate solution. If an affected order is canceled after payment has been collected, the applicable amount will be refunded.

5. Pricing and Order Totals

The checkout summary should identify the applicable product prices, discounts, shipping charges, taxes where applicable, and final amount payable.

The standard shipping fee published for this store is US$6.99 per order. Customers should review the checkout total before authorizing payment and contact us if the displayed shipping charge conflicts with the published policy.

If an obvious pricing or technical error is identified, we may take reasonable corrective action where permitted by law. If an order cannot be fulfilled at the displayed terms, we will communicate with the customer and provide an appropriate solution, including a refund where required.

6. Order Submission and Confirmation

Before submitting an order, please verify:

• The products and selected options.

• The quantity of each item.

• The delivery address and contact information.

• The available shipping option and charge.

• Any promotional discount.

• The payment method and final transaction total.

After a successful checkout, an order confirmation will generally be sent to the email address provided.

A confirmation message indicates that the order has been received. Additional payment authorization, inventory checks, or fulfillment review may still be necessary.

7. Order Acceptance and Cancellation by Us

We may decline or cancel an order where reasonably necessary and permitted by applicable law. Reasons may include suspected unauthorized activity, failed payment authorization, product unavailability, an unsupported destination, incomplete information, or a material technical error.

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

8. Customer Requests to Change or Cancel an Order

If you need to correct an address, change a selection, or cancel a purchase, contact service@averosbt.com as soon as possible.

Requests should generally be submitted within 12 hours after purchase. We will assess whether the order can still be modified based on its fulfillment status.

Changes and cancellations are not guaranteed once processing, packing, or dispatch has progressed to a stage where the order can no longer be changed. Where cancellation is unavailable, eligible products may be considered for return after delivery.

9. Payment Methods and Authorization

The payment methods available for a particular order are those displayed during checkout. Availability may depend on location, payment provider, currency, and transaction eligibility.

A transaction may be declined because of inaccurate payment details, issuer restrictions, verification requirements, or other circumstances determined by the payment provider.

If payment fails, verify your information or contact your payment provider. For your protection, do not send full card numbers, security codes, or account passwords to our customer support email.

10. Order Processing

The standard order processing period is generally 2–5 business days before dispatch.

Processing includes activities such as reviewing the order, preparing products, packing, and arranging fulfillment. It does not include the carrier's transit time.

During holidays, promotional periods, or unusually high order volumes, additional time may be required.

11. Shipping Charges and Delivery Estimates

The standard shipping fee is US$6.99 per order under the published Shipping Policy.

Estimated transit times after dispatch are:

• United States: 8–14 business days.

• Canada: 10–16 business days.

• United Kingdom: 10–16 business days.

• Australia: 10–16 business days.

• Other supported international destinations: 14–21 business days.

Transit estimates are not guaranteed delivery dates. The standard processing period must be considered separately.

12. Fulfillment Locations and Split Shipments

Orders may be fulfilled through our own or partner facilities depending on inventory, destination, and operational requirements. The dispatch location may differ from the company's business address.

Items in one order may be shipped separately, with different tracking numbers or arrival dates.

If a shipment appears incomplete, review all available tracking information. If an item remains missing after the expected packages have arrived, contact service@averosbt.com with your order number and details.

13. Tracking and Delivery Issues

Tracking information will generally be provided after dispatch where available. Carrier systems may require approximately 1–3 business days before the first tracking event appears.

Delivery may be affected by customs, weather, carrier congestion, public holidays, or local delivery conditions.

If tracking stops updating for an extended period, a package appears lost, or a parcel marked as delivered cannot be located, contact us. We will review the information and provide reasonable assistance.

A tracking status alone does not automatically prevent us from reviewing a reasonable delivery complaint.

14. International Customs and Import Charges

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless the relevant charge is collected during checkout or applicable law requires otherwise, the recipient may be responsible for these amounts.

Customs processing and documentation requirements may also affect delivery time.

15. Return Eligibility

Eligible products may generally be returned within 30 calendar days after delivery.

For a standard return, the product should be unused, in its original condition, and accompanied by the applicable packaging, accessories, and proof of purchase.

Certain items may be excluded from change-of-mind returns where the exclusion is disclosed before purchase and permitted by law. These exclusions do not limit mandatory rights concerning faulty, incorrect, or non-conforming products.

16. Return Authorization and Destination

Customers must contact service@averosbt.com before returning an item.

If the request is approved, our customer support team will provide the authorized return address and instructions. The business address published on the website is not automatically the return destination.

Returns sent without authorization or to an incorrect location may be delayed or may not be processed promptly.

17. Return Shipping Costs and Product Issues

For eligible change-of-mind returns, customers are generally responsible for return shipping unless applicable law or a specific offer provides otherwise.

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, contact us with your order number and relevant evidence. We will review the circumstances and provide an appropriate remedy under our policies and applicable law.

Where a confirmed problem is attributable to us, an appropriate resolution will be provided without additional cost to the customer as applicable.

18. Refund Timing

After an authorized return has been received and inspected, we will notify you of the outcome.

Approved refunds are generally issued to the original payment method within 5–10 business days after receipt and inspection of the returned item. Your bank or payment provider may need additional time to post the funds.

If more than 15 business days have passed since we confirmed an approved refund was issued, contact service@averosbt.com.

19. Exchanges

Where a direct exchange is unavailable, we may offer a return-and-reorder process.

Customers should obtain return authorization before sending the original item back. A new order remains subject to product availability and the terms applicable to that purchase.

20. Intellectual Property

The AVEROSBT™ name and other website content, including logos, product photographs, descriptions, graphics, and design elements, may be owned by, licensed to, or lawfully used by Zhengzhou Moshao Network Technology Co., Ltd. or the relevant rights holders.

Unless authorized or permitted by law, you may not reproduce protected materials commercially, use our branding in a misleading manner, or copy website content in a way that infringes intellectual property rights.

21. Customer Submissions

If the website allows you to submit reviews, comments, photographs, or other material, you confirm that you have the right to provide it and that it does not unlawfully infringe another person's rights.

Submissions must not contain unlawful, fraudulent, abusive, misleading, or malicious material. We may review or remove content where reasonably necessary to protect customers, comply with applicable requirements, or maintain the integrity of the website.

22. Privacy and Third-Party Services

Personal information is handled in accordance with our Privacy Policy.

Our website may rely on third-party providers for payments, hosting, shipping, analytics, security, and other services. When you interact directly with a third-party service, its own terms and privacy practices may also apply.

23. Website Availability and Acceptable Use

We aim to maintain reasonable website availability, but maintenance, technical problems, network interruptions, and third-party failures may temporarily affect access.

You may not use the website for unlawful activities, fraud, unauthorized access, distribution of malicious code, interference with security, or unlawful collection of personal information.

We may take reasonable steps to protect the website and its users when misuse is identified.

24. Disclaimers and Liability

We aim to provide accurate product and website information, but we do not guarantee that every website function will remain uninterrupted or that every technical error will be corrected immediately.

To the extent permitted by law, liability may be limited for losses that can lawfully be limited. Nothing in these Terms excludes mandatory consumer guarantees, statutory remedies, or liability that cannot legally be excluded.

25. Events Outside Reasonable Control

Delivery or website operations may be affected by circumstances outside our reasonable control, including severe weather, natural disasters, government restrictions, transportation disruptions, labor disputes, or widespread technical outages.

We will take reasonable steps to address affected matters where possible. This section does not remove any mandatory rights that apply to a customer.

26. Governing Law and Consumer Protections

These Terms are subject to the laws applicable to the operation of the business, while preserving mandatory consumer protection laws that apply to a particular transaction.

Where applicable law provides a customer with a right that cannot be waived, that right remains in effect.

27. Changes to These Terms

We may update these Terms to reflect changes in our operations, website features, products, or legal requirements.

The current version will be published on this page with an updated date. A revision will not be used to improperly remove rights that already apply to a completed transaction.

28. Contact Information

Questions about these Terms and Conditions may be directed to:

Brand / Trademark: AVEROSBT™
Primary Website: averosbt.com
Owner: Li Shuaibiao
Legal Company Name: Zhengzhou Moshao Network Technology Co., Ltd.
Business Address: Unit 110, Floors 1–2, Entrance 2, Building 2, located north of Zhuzhuangli and west of Zhuzhuang Street, Zhongyuan District, Zhengzhou City, Henan Province
Customer Support Email: service@averosbt.com
Customer Service Phone: +86 13556882743

AVEROSBT™ is owned and operated by Zhengzhou Moshao Network Technology Co., Ltd.